We've decided to review ban appeals, even though every single one of the ones we checked are legit. Like you said, having a "no appeal" policy is not good.
So, you can contact us on support@cremagames.com
Put "Ban appeal" as the subject and include your ingame ID or username.
Conversation
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This is a good policy in change. I agree. You never know when something could slip through the cracks. 👍🏻
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Wow. You guys are just so good at listening to the player base in general. Thank you for that.
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Thank you! This is why you guys have become my favorite Devs. You actually listen to the community.
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Thank you for listening to community feedback and actively trying to improve customer service!
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You guys are so amazing! Thank you for all you do for the community! 💖
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I'm so glad of this decision. Even though I hate cheating in a game I feel like the idea of being banned unfairly due to an honest mistake or a mishap of usernames stopped me from playing. This was a good decision! Well done devs for listening to feedback ☺️
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