@virginmedia our TV box and phone don't work and now our broadband is cutting out when it says it's online. Not fun.
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Sorry about that, How are things today? ^JF
the phone and TV have been down since Christmas (my parents haven't fixed it) the broadband keeps dropping too 
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Oh my! that is not good, Have you called in about this? ^JF
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no I'm about to, any quick way to get through because the virgin phone is down?
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