@TeamYouTube I made a new channel and verified it with a phone number, however whenever I click on "enable longer videos" it takes me to a screen that just says "your account is already verified" and I am not able to upload long videos or use custom thumbnails.
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Replying to @PixelCatGamer
We'd like to help. Which device are you on? Have you tried checking on a different device to see if that makes a difference? Share screenshots and additional info for us to look into it? Keep us posted.
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Replying to @TeamYouTube
It's working now. Just took like an hour I guess.
12:15 PM - 2 Dec 2018
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