@TeamYouTube I am having a serious problem. I have a new Phillips TV and I can not play YT TV anything higher than 480p anything higher and it does this split screen nonsense. Wtf is this? How do I stop it? HELP!pic.twitter.com/5236NrfGGR
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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@TeamYouTube I am having a serious problem. I have a new Phillips TV and I can not play YT TV anything higher than 480p anything higher and it does this split screen nonsense. Wtf is this? How do I stop it? HELP!pic.twitter.com/5236NrfGGR
1/2 Sorry to hear about the trouble and appreciate the screenshot – if you haven’t done so yet, manually setting the quality to 720p or 1080p (not Auto) usually fixes the quality. Also, having a stable internet speed (13 Mbps +) helps.
2/2 About the TV screen, it’s odd that it was split into two. Updating or uninstalling/reinstalling the app can fix this. If none of the steps work, reach out to our live support team here: https://yt.be/help/1oSc – they can look into this further.
Thanks, but we tried that too. I’ll reach out. Thanks.
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