Maybe I'm being too
about this, but a theme in today's Google demo was mechanizing interactions with real people to make one's own life more convenient. Auto-complete entire sentences in email, robot voice calls to small businesses, Google Home training your kid to say please
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There is such a paucity of vision in Google's stunted view of the world as a convenience store for the gifted, but that doesn't stop them from rolling out everything at scale in 127 countries, with no oversight or accountability. They're giant kids and the world is their sandbox
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It's sterile - but it scales and there's money to be made.
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I guess a google algorithm will be cheaper than therapy.
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They never seem to realize how useless most of those interactions are in all but the most obvious of use cases. There's a reason everybody immediately yells "REPRESENTATIVE" at phone systems, and it's not because we love talking to people.
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I'm convinced that many of these systems aren't really about making life more convenient, they're really about avoiding human interaction. I'm not especially social in real life but I've been shocked at how many techies desperately want to avoid talking with people at any cost.
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Efficiency, in general, is a) seen as a universal good thing and b) not always a good thing.
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Nobody attending the event works someplace where they’ll have to field phone calls from people’s computer speakers
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