It’s an interesting point but maybe it was a step too far deep in a tense discussion that started with a full fledged apology. I think the person posting it wanted to make sure DHH knew why the list was wrong but he felt like he already said it was wrong. But here’s the crux:
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Even when you’re the CTO and you’re eating crow by apologizing to staff, if one response is you didn’t do enough, TAKE THE LOSS and be quiet and think over why this person didn’t think you got it. DON’T GET DEFENSIVE. Repeat: don’t get defensive.
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There’s a tendency to always have the last word in an argument that is also working here. In my mind, this whole basecamp thing hinges on DHH flipping out after seeing “genocide” on a graphic when he could have said “harsh! but fair, we won’t do these things going forward”pic.twitter.com/7e3NVv5xDg
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I’ve seen far too many execs refuse to take the L and apologize or step back in the heat of the moment and so many seemingly small things blew up into giant problems because in a thread of 50 comments an exec couldn’t ignore one thing they saw as a jab or barb or dunk on them.
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An exec should take the high road, do big picture stuff & protect employees. But DHH didn’t deescalate, he dug through years of chat logs to repost a hypocritical gotcha from the person who posted criticism which is remarkably petty! DHH’s gotta win every argument at all costs!
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There's a path to redemption but it would be tough. DHH could acknowledge he flipped out, they could admit "no politics at work" is ridiculous (and impossible to avoid when making big choices in software design) and try to rebuild from there. But instead they'll triple down.
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Replying to @mathowie
Redemption is such a striking word choice. Isn't the whole point of this policy that there's a large cohort of people don't want to see struggle sessions and self-criticism culture take over their workplace?
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Replying to @Pinboard
I read it as the people at the top don't want to be in diversity discussions or consider other viewpoints pretty much ever, yeah.
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Replying to @mathowie
I suspect that there's also employees who have observed that diversity discussions without boundaries will turn into purity tests and a race to the left, and may welcome such a change
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even if that was the “real issue,” the leadership decided to write whiny blog posts for the public audience rather than actually manage their company by talking to their actual employees
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Oh, come on. If they hadn't written anything you'd be on them now for their silence.
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for… not making their team find out an entire new, restrictive (and doomed) direction for the company from a blog post? nope can’t imagine criticizing a company for that
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