One thing that surprised me (not sure if it's in the article) is how many people have opted to sign up for a 10 year subscription, to avoid the hassle. I'm proud that people trust the site enough to spring for a decade, and proud that I don't keep anyone's payment info on file
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You lose a lot more repeat customers by asking them explicitly to renew, rather than charging them automatically at the end of the period, but given the level of scamminess in auto-renewing subscriptions (the Wall Street Journal among the worst offenders) I feel I have no choice
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In theory, you can unsubscribe from the Wall Street Journal by calling them. In practice, they are not reachable by phone—you'll be on hold forever. But they must be very used to credit card disputes; as soon as you file one you get a nice letter saying you've been unsubscribed.
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Anyway, if that article says Pinboard is bad or overpriced, ignore it. Fake news! But if it says Pinboard is great and the ten year plan is a phenomenal value, boy is it right.
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thx for letting us know about wsj sub churn model - seems to have gotten more complicated over the years
Thanks. Twitter will use this to make your timeline better. UndoUndo
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wsj subscription trap is a complete con. went through a similar process.
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#MeToo
although it's not only WSJ.
https://gtm360.com/blog/2021/03/24/what-is-subscription-trap-part-1/ …
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Happy to email you copy...
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