Any tech tool that can reduce the number of these calls, or expedite making and pruning contact lists, is going to increase the capacity of the city to run normally and rely on contact tracing instead of lockdowns. Fetishizing manual work here is like pining for card catalogs.
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What we should be aiming for is not a magic app, but a suite of tools for the people doing the contact tracing. That may include real time data visualizations and location info. It will certainly involve a lot of humility, open-mindedness, and testing to see what works the best.
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My biggest beef with the Google/Apple contact tracing API is that their *first step* was to cut public health experts out of the notification loop, in the service of a very recently acquired love of privacy. Just another experiment for tech monopolies to run on a population.
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There's an entire tech giant—Salesforce—built around automating workflows for people who need to prune and call contact lists. It made them rich enough to erect a dildoish skyscraper in downtown SF. The idea that there's no tech tools we can build for epidemiologists is risible
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