Dear air travel Twitter: a few months ago, I bought the most expensive plane ticket of my life, a $5,271 round trip business class ticket for my mom to Japan. @CathayPacific cancelled the return leg but is refusing to refund more than $276 of the amount. Do I have any redress?
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well, right, this would realistically be a kind of .. uh.. loan.. to the airline that you'd recoup in 2021. Hopefully.

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The domestic credit I got has to be used by end-2020.
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