An interesting fact about Google is for many years now, the best avenue of support has been employees working for free on a nerd message board. This hit a height of absurdity with Matt Cutts, who was a kind of intercessionary saint, but continues today. https://news.ycombinator.com/item?id=20338263 …
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Your previous message did sound like a “RIP” tweet… I had to check!
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He's in a better place now (a cozy D.C. town house office that I got to visit!)
End of conversation
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