I wrote this blog thingo about what I learned last year trying to secure Congressional campaigns. https://idlewords.com/2019/05/what_i_learned_trying_to_secure_congressional_campaigns.htm …
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Please just continue the badgering! If you have thoughts about how things could change such that less badgering is required I'd be keen to hear them. (I know that the consumer story for recovery isn't great, for example, but ideas in that space are inchoate. )
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I think the big missing piece is better documentation for Google users. A short video would work wonders! Make the docs team watch regular people try to obtain and install a security key based on Google's existing documentation.
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