Cautionary tale: I took my MacBook Pro in to get the defective keyboard replaced. Apple store techs broke the logic board when opening the case, then sent the machine to a third-party vendor who replaced the SSD without authorization. The whole process took 10 days.
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Good news is, my data is readable from another machine. Bad news is I'm likely going to lose this sweet Tech Solidarity sticker.pic.twitter.com/JCFxvKs5F7
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Final outcome: Apple gave me a new laptop, I was able to recover and migrate my data to it, and I securely wiped the old SSD. My thanks to the manager of the Burlingame Apple store and Wendy in Apple customer relations for navigating this vexing situation to a happy ending.
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Apparently the training video for this 'sled' has been leaked, and one amazing detail is that the data transfer ribbon can only be used 30 times before it has to be replaced. I wonder, why does Apple make this stuff so flimsy, especially for a repair tool?https://www.macrumors.com/2018/07/22/2018-macbook-pro-lacks-data-recovery-port/ …
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End of conversation
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Or a rose gold one even.
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If you fuss loud enough with a big enough bullhorn, they will take care of ya. Hopefully they will get you squared away this morning.
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Burlinga me mucho
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Because they fucked up and don’t want to get sued.
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