Cautionary tale: I took my MacBook Pro in to get the defective keyboard replaced. Apple store techs broke the logic board when opening the case, then sent the machine to a third-party vendor who replaced the SSD without authorization. The whole process took 10 days.
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This is the equivalent of going in for a teeth cleaning and waking up without any legs. If you sent me sensitive info as part of Tech Solidarity or the Great Slate, that info is now sitting in a warehouse somewhere with the admin password stuck to it on a post-it note.
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Replying to @schof
I think you're reading something beyond what I wrote into tweets.
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