@TeamYouTube Hello, I have a YouTube channel called Phantom on my email and I got logged out of it and the channel disappeared from my email and I can’t log into it. I looked up my channel and the icon is a user with a line through it like the channel is disabled, but the videos
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Replying to @Phantom_YTD
Hi Jordan. Just to confirm, have you received any email from us about your channel status? Also, share the channel URL for us to take a look. Keep us posted.
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Replying to @TeamYouTube
I did not receive any emails from YouTube about my channel status. My channnel URL is https://www.youtube.com/user/phantom146100 … Thank you for replying and helping me out.
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Replying to @Phantom_YTD
Thanks for sharing URL. We see that channel is still active. By chance, did you already try going through these steps to get help signing in: https://yt.be/help/nr5L ? Let us know if it helps.
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Replying to @TeamYouTube
Yes, I know my email and password to my YouTube account, but when I login to YouTube there is always a option to switch to my actual Channel account or just the account it makes when you get YouTube. But I can’t not switch to my “Phantom” account on YouTube.
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Replying to @Phantom_YTD
We'd like to understand this better. Could you share a screenshot of the error message that you see when you try to switch to the account that you're referring to? Keep us posted.
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Replying to @TeamYouTube
Yeah, I am not currently on my pc right now because of vacation but here you go. The other account usually shows up under the email as well as the one there.pic.twitter.com/7xbEiA9l4C
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Replying to @Phantom_YTD
Hmm, have you tried moving your channel to a brand account? Keep us posted.
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Replying to @TeamYouTube
The account is a brand account. I think I found the problem. The brand account was made with a school email a long time ago but I switched the brand account to a different email so the channel wouldn’t get removed. But I looked into my account further in the YouTube settings at
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Replying to @Phantom_YTD @TeamYouTube
http://YouTube.com/account and it says “Your Primary/Secondary (k-12) School Brand Account is Suspended”
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It doesn’t make sense because I moved the brand account to a different email.
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