Thanks for reaching out. Just to confirm, have you followed the steps mentioned in our Help Center resource on how to get a custom URL for your channel: https://goo.gl/XBHkSf ? Let us know if this helps.
@TeamYouTube Any chance someone @YouTUbe can help me claim a custom URL for a brand account, which once was linked to a personal account (with exactly the same name)? It's a personal brand account of a client, and we don't have any other option as it's his full name... !
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That didn't work!His name is Michael Humblet, highly-wanted Sales Consultant in Belgium and the EU. We want to use the URL (.com/michaelhumblet) he had when he still had his channel linked to his personal gmailaccount. Now we want to give access to the account to comm managers...
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