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Mar 21

YOU’RE INVITED! Join us on March 28 at 3 PM EDT for an exciting #BidenHarrisPMA event. Hear🎙 from our innovative leaders in federal govt as we discuss #CX & how we’re working to streamline services for the American People. Register now 🎟️ bit.ly/3loSgLX

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14h

Come meet the new Associate Director for Performance & Personnel Management at

@OMBPress

, Loren DeJonge Shulman!👏 Loren will moderate our event & discuss new #CX initiatives, updates & projects under Priority 2 of the #BidenHarrisPMA. Register now: bit.ly/3loSgLX

Graphic with text, Join us this tuesday! #BidenHarrisPMA Webinar. March 28, 2023 at 3PM EDT. Loren DeJonge Shulman Associate Director for Performance and Personnel Management, OMB

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16h

Calling all gov’t researchers out there! 🗊 You can support the #BidenHarrisPMA Learning Agenda with your findings on Federal employee #mentalhealth & well-being. Help us improve the #workforce by submitting today 👉 PMALearningAgenda@omb.eop.gov!

20h

There’s still ⏰ to register! Join the Performance.gov team & federal leaders tomorrow at 3PM EDT for the #BidenHarrisPMA Webinar, highlighting streamlined service delivery for 5 Life Experiences! Register today:bit.ly/3loSgLX #govcx

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#ICYMI – Last week,

released the FY24 budget. Learn more about proposed improvements under the federal #workforce priority of the #BidenHarrisPMA in our blog:

The President’s Budget Invests in Our Most Important Resource — People

Biden plans federal pay compression fix, streamlined hiring in FY 24 budget | Federal News Network

Mar 24

Learn more about improvements to the workforce by reading this Analytical Perspectives chapter from the FY24 budget: bit.ly/3mUof70

Improvements to the federal #workforce are underway! #ICYMI, last week

@POTUS

released the FY24 budget & a proposed 5.2% average pay raise was proposed for public servants along with other performance incentives:

federalnewsnetwork.com

The Biden administration's agenda for the federal workforce next year is coming into focus, with the release of more details supporting its fiscal 2024 budget request.

Check out

’s latest memo which calls for an inclusive, agile & engaged federal #workforce. The strategic plan will bring agencies together by focusing on 5 priority areas. Read more: bit.ly/3l9m7rC

Mar 23

As performance experts we recognize a great team when we see one. 13/10 🐾

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NASA

@NASA

Mar 23

This #NationalPuppyDay, we salute all the dog stars out there. Exploring is more fun with your best friend at your side.

Astronaut Leland D. Melvin sits, center, smiling, in an orange escape suit. He is flanked by two Rhodesian Ridgeback dogs. One licks the right side of his face, and the other is jumping up excitedly on his lap. Behind him are a U.S. flag and a small model of the space shuttle. Credits: NASA/Robert Markowitz

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Streamlining Service Delivery for Five Life Experiences

Mar 23

In case you haven't heard 🗣️ We’ll have changemakers across govt joining us on March 28 for the #BidenHarrisPMA event! We’ll be highlighting the new Life Experience projects as part of #cx under PMA Priority 2. Interested in attending? Register now➡️

eventbrite.com

A virtual discussion event with President’s Management Agenda (PMA) & CX changemakers on the latest Life Experience updates.

Mar 22

Tax season has returned 📑 and with it, #cx improvements at

@IRSnews

! This High Impact Service Provider (HISP) is working on making it easier for you to get answers to the most common tax season questions. Read more about their services:

Learn more about their APGs by visiting

Clean up contaminated sites and invest in water infrastructure to enhance the livability and...

Under the Biden-Harris Administration’s new proposal,

@EPA

is taking major steps in line with their Agency Priority Goal (APG) to protect the public from PFAS pollution that occurs in drinking water. 🚱 Read the latest: bit.ly/409VQrL

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Under the new #cx commitments,

@DHSgov

, a High Impact Service Provider (HISP) is working to improve online disaster assistance applications with

@fema

. Learn how these changes will help you navigate hardship & disaster recovery:

At Performance.gov we care about data 📊AND people 🫂. Coach Lasso (Jason Sudeikis) says: "I truly believe that we should all do our best to help take care of each other."

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CSPAN

@cspan

Mar 20

WATCH: @TedLasso Cast Members @hanwaddingham, @brettgoldstein, @brendanhunting and @Toheeb_Jimoh join the White House Press Briefing with @PressSec Karine Jean-Pierre. @Jasonsudeikis speaks and takes a question from Trent Crimm: The Independent.

5:28

116.4K views

Mar 20

We ❤️ to see so many federal agencies working to improve #cx & take action on

@POTUS

’s EO’s!

@USDA

has committed to providing more opportunities within their benefits programs & creating better processes for Americans. Read more👉

USDA's Commitment to Customer Experience

Mar 17

#ICYMI – Earlier this week, Performance.gov released a new blog, highlighting

@POTUS

’s FY24 budget. Read the latest & see how the budget invests in key priorities of the #BidenHarrisPMA 👉

The President’s Budget Invests in Our Most Important Resource — People

Mar 16

Federal agencies state govt 🤝 providing Americans fast & simple access to benefits “Accelerator” is a new life experiences project, devoted to streamlining benefits on a state level. Learn more: performance.gov/cx/projects/

Graphic with text - Supporting states to streamline benefits. Agencies will work with states to adopt leading practices and innovate in benefits delivery, allowing families to apply for core benefits in 20 minutes and receive determinations within a day.

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Mar 15

We have data. 📊

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U.S. Navy

@USNavy

Mar 15

We have ships.

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24/7, confidential crisis support for Veterans and their loved ones. Contact the Veterans Crisis Line: Dial 988 then Press 1, chat online, or text 838255.

Mar 15

If you or someone you know is in crisis, call the National Mental Health Crisis & Suicide Prevention Lifeline at 988 and press 1 or visit

veteranscrisisline.net

Veterans Crisis Line

Read about the APG & the progress being made on our website:

achieved a milestone on their Agency Priority Goals (APG). Working toward veteran #suicideprevention, they recently awarded $52.5 million in grants to local organizations. Learn more: bit.ly/3T0iG2F

Graphic with text - The Va is working to reduce veteran suicide rates by 10% from 2019 to 2024. Read the latest in their efforts.

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#ICYMI—Last week, Performance.gov released a new blog, highlighting the beta testing & new site changes coming to USA.gov & USAGov en Español! Learn more about the changes & next steps:

USAGov Tests Next Versions of USA.gov and USAGov en Español

Mar 14

Saving time⏰, money💰 & improving #cx is the new motto for this life experiences pilot program, focused on data services for benefits delivery. Read how agencies are simplifying the benefits application process & improving data services.: performance.gov/cx/projects/

Graphic with text - Improving Data Services for Benefits Delivery. Agencies will collaborate to improve automated benefit determinations for people facing financial shock by improving underlying federal data infrastructure

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Mar 13

We’re calling for research! 🗊 The #BidenHarrisPMA Learning Agenda sets out key priorities for an equitable, effective & accountable govt. Help identify key questions supporting the PMA. Submit your research:

A management-focused learning agenda in support of the President’s Management Agenda (PMA) identifies key questions to answer to support of the PMA Vision.

PMA Learning Agenda

Mar 13

& finally—check out the #workforce investments, highlighting average pay increases for public servants and military personnel: bit.ly/3mQfRoN

Learn how the budget invests in skilled evaluators and in agencies’ capacity for program evaluation activities: bit.ly/3JzVuoR

Read more on how the budget advances #CX efforts, uses priority-goal setting to promote equitable outcomes, & data-driven reviews to remain on-track, among other performance-related investments:bit.ly/3FjNMNd

📢 NEW

’s FY24 budget has arrived & with it, a new blog post! Learn how the proposed budget invests in #BidenHarrisPMA priorities including #cx, #workforce & #equity :

The President’s Budget Invests in Our Most Important Resource — People

It’s been a busy month here for followers of Performance.gov! Between updates to the #BidenHarrisPMA & new #LifeExperiences pilot programs, it’s hard to stay on top of it all. Get the latest by subscribing to our newsletter 📰 bit.ly/3y05b9A

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#DYK in 2022

ordered more than 3,500 electric vehicles? Achieving #zeroemissions to combat the climate crisis is just one of their Agency Priority Goals (APG). Read about the progress they’ve made this year👉bit.ly/3vLosdC

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Mar 10

💬 The federal govt is typing… Under the new life experiences pilot project, subscribers will receive critical text 📲 updates w/ information & guidance regarding their benefits. Read more about this & other programs improving #cx: performance.gov/cx/

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Mar 9

(2/2) Check out the management chapter, which covers how the President’s FY24 budget ensures an equitable, effective, and accountable government that delivers results for all and incorporates key priorities from the #BidenHarrisPMA bit.ly/3LaDD9e

(1/2) New budget just dropped 🏛️💰—How does it advance the #BidenHarrisPMA?

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Shalanda Young

@ShalandaYoung46

Mar 9

You’ve heard @POTUS say it before: don’t tell me what you value – show me your budget, and I'll tell you what you value. Today, @POTUS laid out a budget that’s built around four key values: (1/6)

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Mar 8

Read the original blog & about the hard work behind USA.gov & USAGov en Español! It highlights the “federal front door”🚪💻 & the plans to improve #CX in govt. Check it out:

Your Federal Front Door: USA.gov and USAGov en Español are Focused on the Public

📢NEW: Beta testing is underway & change is coming to USA.gov & USAGov en Español! Our latest blog highlights new & better ways the

@USGSA

team at

@USAGov

is presenting content and a look🔎 at what’s next:

USAGov Tests Next Versions of USA.gov and USAGov en Español

The White House Leadership Development Program is accepting applications for their next cohort. To the future leaders in govt, if you’re looking for the next step in your career, this could be it! performance.gov/whldp/how-to-a #WHLDP

Watch ⏯️ Dale Bell discuss how

@HHSGov

helps manages some of the $800B in federal financial assistance, including their efforts to become an integrated enterprise organization. #BidenHarrisPMA

vimeo.com

The Department of Health and Human Services' Dale Bell Discusses...

At an event celebrating the first year anniversary of the Biden-Harris President's Management Agenda (PMA), on December 13, 2022, the Department of Health and…

Mar 6

Building on 5 human centered design projects announced last year,

@OMBPress

announced 9 new life experience projects designed to address pain points of the American public, like a baby supply kit for new parents. Read more: performance.gov/cx/projects/ #CX #GovCX