@TeamYouTube The YouTube kids app on my daughters new tablet automatically disables itself all the time. It removes the app from the device. I go back into the play store and enable it and open the app. it disables itself every time she puts the tablet to sleep. Please help!!!
It is a Samsung tablet running on android. I’m not 100% sure what OS but I did update everything when I first started up the tablet. My son got the exact same one and I did the exact same process with both. His app works fine
-
-
Thanks for the info. Try uninstalling and reinstalling the app updates to see if that makes a difference. Here's how: Open the Settings app > Tap Apps > Tap the YouTube app > Tap ⋮ > Tap Uninstall Updates. Let us know how this goes.
-
My system is up to date. Android 8.1.0. I uninstalled the app multiple times and reinstalled. I restarted the tablet. Still YouTube kids automatically disables itself and removes the shortcut multiple times a day. Any suggestions?
- 4 more replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.