Could you try getting in touch with our Purchase support team: https://goo.gl/m11wvR ? They might be able to help you with this. Hope this gets resolved!
@TeamYouTube I rented a movie tonight and it won't play. It's just a green screen. Your help and support links aren't helping either. I just want a refund.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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