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@PSFK

Through its business intelligence, PSFK helps retailers optimize and innovate across the customer journey. Become a member:

The New Consumer Experience
Vrijeme pridruživanja: veljača 2007.

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  1. Prikvačeni tweet
    27. ruj 2019.

    Finding success in retail doesn't require a formal education — it comes from something else. PSFK's Customer Experience Journey is the answer. We’ve defined this path in “Retail Today,” a 10-step book for insiders who never formally studied the business:

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  2. prije 2 sata

    Consumer trust is key to engagement—and can be a challenge to earn. researchers explore in our latest article how retail leaders are building new business models to encourage consumer confidence in a cynical landscape:

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  3. prije 4 sata

    Consumers reject your labels, but new research from Networks and helps illuminate what these self-defining audiences really crave:

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  4. prije 23 sata

    We spoke to founder about creating , a holistic solution built on a unique integration of tech, product and service, and filling a consumer gap for natural yet effective remedies in a shut-eye-deprived world:

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  5. 3. velj
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  6. 31. sij

    Highlighted in 's just-dropped New York Retail Innovation Guide for 2020, is a prime example of ways brands are inventing fresh on-the-ground retail concepts to meet the latest consumer needs:

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  7. 30. sij

    From and Networks' 'What's Next: Generation Antidentity' report, all about moving beyond demographics and labels to drive better engagement:

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  8. 30. sij

    Shoutout to for hosting and , and for bringing their expertise to a smashing panel all about culture and this . Special thanks to Natasha Jakubowski for moderating! Photo: Ali Imam

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  9. 29. sij

    From and Networks' fresh report full of key cultural and consumer insights into today's category-defying audiences:

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  10. 28. sij
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  11. 27. sij

    The peer-to-peer is experiencing exponential growth, and transforming the way that can interact with and serve consumers. Here, applies a research lens to understand what businesses looking to make a play should consider:

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  12. 27. sij

    Many thanks to all of the inspiring speakers who took 's conference stage to share their expertise as we move into a new decade of retail! Trina Chan Phillip Raub Lakshmi Rengarajan #2020

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  13. 24. sij

    As highlights in our new research about the opportunity that peer-to-peer play presents for brands, is an inspiring shared cooking space empowering pros and everyday chefs alike with the facilities and equipment they need:

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  14. 24. sij

    Shoutout to speakers , , Emily Schildt and Mick McConnell, who held a fantastic panel discussion about in a age during Retail Innovation Week! Many thanks for an insightful convo.

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  15. 23. sij

    was recently asked by the to program 10 conference sessions and 22 speakers at . A big thanks to all the inspiring speakers, including and many more.

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  16. 23. sij

    A huge thank you to , , Sara Schiller and for their illuminating panel about building engaging + progressive experiences by activating our senses! We learned that multisensory is also about elimination, not just addition.

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  17. 22. sij

    Product drop alert! In collaboration with Networks, has developed a brand new on that looks at the end of categorization and genre. Download "What's Next: Generation AntiIdentity" here:

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  18. 22. sij

    Many thanks to our speakers , and for participating in 's insightful panel discussion all about consumers and today—thought provoking convo on integration of allopathic, homeopathic and holistic approaches.

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  19. 21. sij

    From research, as continues to grow and evolve from form to medium for socialization and retail, brands are figuring out how they can play along: Photo: Doubleaction. Courtesy Space

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  20. 15. sij

    Today's the day! 's flagship conference themed around our 10th annual Of Retail report is happening, featuring presentations from and more. Stay tuned for related updates !

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  21. 14. sij

    "We’re moving into an era of selling emotions and feelings, not things." Before he presents key concepts for the future of at 's upcoming conference, design expert shares a preview:

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