What device are you using? We're happy to help troubleshoot or you can use this step-by-step process: https://goo.gl/MZ4Ss3 . Let us know if this helps!
No that didn’t work unfortunately, maybe if I tell you the username of my YouTube account you can tell me the email address?
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Hmm, here's an additional guide that may help you regain access (it covers more scenarios): https://goo.gl/q2Ijwz . Hope it helps.
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If I tell you the username of my channel can you tell me the email address please guys I really want this account back
End of conversation
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