@Optus You owe me $990 from Aug 2016. "Kara" who's handing my TIO complaint just hung up on me mid-sentence. Fix your customer service.
@Optus That's not how Telecommunication Industry Ombudsman process works - trying to intimidate me into dropping complaint is unethical.
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Sorry for all the issues, not the way it should be. Please send us a DM with more information to investigate. Toomey
Thanks. Twitter will use this to make your timeline better. UndoUndo
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