@Optus BTW Ombudsman directed you to contact me by 31 Mar to resolve. Only called today. Made no offer; tried to bully saying I wouldn't win
@Optus You owe me $990 from Aug 2016. "Kara" who's handing my TIO complaint just hung up on me mid-sentence. Fix your customer service.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@Optus That's not how Telecommunication Industry Ombudsman process works - trying to intimidate me into dropping complaint is unethical. -
Sorry for all the issues, not the way it should be. Please send us a DM with more information to investigate. Toomey
End of conversation
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