Thank you for the reply, it's very, very much appreciated. Yes, I'm in the right account & I followed the instruction to contact "Email Support" but didn't find it. I was told a YT tech could fix the Step 1 glitch on my account, but I needed to contact them with my account
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Replying to @OtakuSurf @TeamYouTube
As I understand it on the YT help forums, it's an issue that users had previously had, but they were able to get it resolved either by a YT employee emailing them the solution, or they just fixed it on the back end. So any help would be greatly appreciated and remembered.
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Replying to @OtakuSurf
Thanks for all the details. We would like to confirm few basic information to help you with the issue. Are you facing this issue across browsers/devices? Also, how long has this been happening? Appreciate it!
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Replying to @TeamYouTube
Absolutely! It's been happening since this past March. I've used at least 3 PCs, 2 Macbooks, and an iMac. The browsers that I used are Safari, Firefox, Internet Explorer and Chrome. And the bug/error is present in all of the devices and browsers.
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Replying to @OtakuSurf
Thanks for the details. We'll pass this along to our team, look out for an email from us.
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Replying to @OtakuSurf
We would like to chat further about this. Please follow us & let us know when you do so we can reach out over DM.
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Replying to @TeamYouTube
I've went ahead and followed you as you requested.
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Replying to @OtakuSurf @TeamYouTube
Could you give me an estimated time of when you would like to chat? I'll be here for the next few hours. And I've went ahead and followed you as per your request. Thank you!
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I appreciate, thank you! Hopefully the error/bug is fixed soon for me.
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