@TeamYouTube New videos are disappearing from subscription boxes within 5 minutes of upload. Is this a bug, its happening to other creators too. Resulting in lower views and no notifications. #teamyoutube #youtube
-
-
Replying to @OrkoTV
We’d like to figure this out! Are you referring to the notifications? Also, is this related to desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
This is happening on both mobile and desktop for all. No notifications and not showing up in subscription box or they get notified and the videos are not showing up in subscription boxes at all. Its also missing in the videos section if you try to find it after upload.
1 reply 0 retweets 2 likes -
Replying to @OrkoTV
We'll need to look into this further, send a screenshot our way. Also, about not receiving notifications, any chance you have a YouTube Channel URL for one of your subs who is not getting any notification? A specific example would be really helpful to investigate. Let us know!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Where would you like me to send this private information? so you can look it over.
1 reply 0 retweets 0 likes -
Replying to @OrkoTV
You can just reply to this tweet with the screenshots and the YouTube channel URL. Looking forward to your response!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
Here are the screenshots and a link to a channel that had a problem . https://www.youtube.com/channel/UCEs9pxgQhbDs-DA7KTtGKHg …pic.twitter.com/HgaGYODz61
1 reply 0 retweets 0 likes -
Replying to @OrkoTV
Thanks for the screenshot – to confirm, are these screenshots from your subscribers? Also, we would need to know which specific videos are not showing in the subs feed, including video URLs. Keep us posted!
1 reply 0 retweets 0 likes
yes these screenshots are from a subscriber. This is yesterdays video that didnt show uphttps://youtu.be/Lee639-0zEk
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.