As business owners, work-life balance is important. An after-hours voicemail greeting can help take care of both you & your customers. Check out our 21 professional examples to craft your own. 👇

openphone.com

Professional voicemail greeting examples

Looking for professional voicemail greeting templates? Check out this list - we've prepared a voicemail greeting script for every situation.

OpenPhone

@OpenPhone

Jan 26

Effective communication is essential for business owners. If you want to level up your communication skills, Taur has 5 tips to help you out. Tune into the next episode of Taur’s Tutorials below. Drop a 🗣️ if you found this helpful!

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OpenPhone

@OpenPhone

Jan 25

4️⃣ Subscription canceled

Here's a snippet template that you can use in OpenPhone for a canceled subscription: Hi [NAME], we're sad to see you go. I've gone ahead and canceled your subscription. Could you give us any feedback as to how we can improve? Thanks a lot!

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3️⃣ Resolving billing issues

Here is a template example for a snippet you can create in OpenPhone for resolving billing issues: Hi there, it looks like the credit care on your account expired. Would you still like to keep your service active? If so, could you please update your payment information on file? Here's the link [LINK]. Thanks!

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2️⃣ Asking for clarification on an issue

Here's an example of a snippet template you can use in OpenPhone, that asks for clarification: Hi [NAME], I'm sorry to hear that you're having issues. Could you please clarify the problem you're experiencing? What steps did you take before it occurred? Thanks!

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1️⃣ Tracking customer bug reports

Create a snippet in OpenPhone for tracking customer bug reports.

Here's an example template: Hi [NAME], thank you for letting us know about this issue. I've notified our team and hope to resolve it very quickly. We'll reach out to you once we have an update or if we need additional information.

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Customer support is at the heart of every organization, but it can be overwhelming when the inbox is flooded with messages. Consider using text templates, aka snippets, to make your customer support more efficient and effective. Here are some examples to help you out. 🧵

Discover more about call forwarding and the alternatives available in OpenPhone.

openph.one

How to forward calls to and from any device - OpenPhone Blog

⭐ Bonus: Forward calls to teammates With a VoIP number, you don’t need to set up call forwarding in advance. Instead, you can use OpenPhone’s call transfer feature to seamlessly send customers to the right team member.

🔁 Automatic routing Eliminate the need for transferring calls and improve the experience for your clients by using customizable phone menus. Streamline communication and make it easy for clients to reach the right department.

⚖️ More work-life balance Set your business hours & automatically send calls to voicemail when unavailable. Team members can also set their own availability & turn on Do Not Disturb if temporarily busy.

🔐 Vendor access Have a virtual assistant? You can safely give them access to your business number without using call forwarding. Invite them as a user with the 'member' role in OpenPhone so they can support your business without the ability to change your account settings.

📱No need for 2 phones Your team can stay connected with your customers using any mobile device or computer without sharing their personal cell numbers or juggling call forwarding. This way, you can stay in touch and stay productive.

🤝 Shared numbers Less time forwarding calls? Yes, please! OpenPhone lets you share your business phone with your team. This allows you to divide responsibilities for incoming calls & texts, and when a client calls a shared number, anyone available can pick it up.

Traditional call forwarding can be a hassle for your business. Here are some alternatives you can implement using OpenPhone (A thread 🧵).

Do you want to know more about Susana and why she joined the OpenPhone team? Head to our blog for an inside scoop and get ready to be wowed!

openphone.com

Why I joined OpenPhone

Find out the key reasons why OpenPhone’s Head of Support joined the OpenPhone team.

Meet Susana de Sousa, our new Head of Support, joining our team today! 🎉 She comes to us with a decade of experience in scaling support ops & delivering exceptional customer support to millions of customers, and she’s ready to take OpenPhone to the next level.

Don't know who needs to hear this, but now is a good time to stop texting your customers "Happy New Year."

OpenPhone

@OpenPhone

Jan 20

These 4 questions are essential when brainstorming potential customers for your product. Once you answer these questions, you’ll be able to easily come up with a list of channels to test and scale your customer base.

💜 How can you build trust with them? Answer potential users’ (and existing customers’) questions, establish a personal connection with them, and listen to their feedback. Continually improve your product to suit their needs. (The occasional cupcake helps, too). 🧁✨

🤝 How can you reach them? How can you engage your audience in a way that builds a deeper relationship? This might be through personalized outreach, content, and influencer or product partnerships.

📍Where do these people hang out? This might include Facebook groups, Reddit, Quora, Indie Hackers, Product Hunt, LinkedIn groups, Twitter, Slack communities, meetups, incubators, accelerators, or coworking spaces.

🤔 Who needs what you’re building the most? Who are all the possible users who could potentially benefit from your product?

Building your startup this year? When thinking about potential customers for your product, consider these 4 simple questions to help you better understand your ideal customer and how to reach them. 🧵

What commonly texted messages will you create (or have already created) a snippet for?

Say goodbye to copy & paste forever! Here’s the game-changing productivity hack: Snippets. Want to learn more? Check out this episode of Taur’s Tutorials!

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🙌 Pro-tip from

: Don't overcomplicate it Keep focus on growing your business, we'll handle the phone lines.

Quote Tweet

Liam “The Cleaning Guy”

@LiamKircher

Jan 17

5/ Set up your tech stack All you need to build a business that generates cash while you sleep: • Email - Gmail • Phone lines -@OpenPhone • Website & CRM -@BookingKoala Don’t over-complicate this.

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OpenPhone

@OpenPhone

Jan 17

Ready to level up your customer support? Discover how Billdr's team used OpenPhone to revolutionize their tech stack.👇

openphone.com

OpenPhone | How Billdr scaled to serving multiple markets using OpenPhone | Customer Story

Find out how Billdr uses OpenPhone to easily scale and expand their marketplace across multiple markets.

Having a dedicated business line allows customers to call one number and your team to have full transparency with your customer relationships.

@BilldrHQ

, a managed home renovation marketplace, uses OpenPhone to easily scale & expand its communications to multiple markets.

Learn from Billdr's success, discover how OpenPhone helped them revolutionize their customer support tech stack.

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When it’s Friday, but it’s Friday the 13th. 🥲

Rapper, Drake, looking at his phone with an upset expression on his face with text that says: When it's Friday the 13th and you accidentally text your customer "love you, bye".

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OpenPhone

@OpenPhone

Jan 12

Running a business can be tough, but choosing the right phone system shouldn't be. Check out The essential business phone system buyer’s guide for 2023 to help you choose the right business phone system for your needs.

openph.one

Business Phone System: The Essential Buyer’s Guide for 2023

It’s time for another Taur’s Tutorials! This week: The 3 main types of business phones. In this tutorial, Taur explores desk phones, mobile phones, and virtual numbers to help you make the right decision for your business and your team. Drop a 📞 if you found this helpful.

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Step into the modern business world and use our text messaging service built for today’s teams. Try OpenPhone free for 7 days. Our automated text messaging, auto-reply templates, and group messaging may be the solution you didn’t know you needed.

openph.one

OpenPhone - Phone for startups and small businesses

💸 Cost-Effective: Unlike many other forms of communication, texting can be done with low costs. This is especially true when using an SMS gateway or API to send texts in bulk.

📱Convenience: Texting is a convenient way to communicate, as it doesn't require customers to be on a website or in an app. It's something that people carry with them all the time, and messages can be read and responded to quickly.

💨 Speed: Texting is fast, real-time communication that can be used for timely updates and quick notifications like delivery status or urgent information.

✨ Personalization: Texting allows you to communicate one-on-one with your customers in a very personal way. This can be used for promotions, appointment reminders, order confirmations, and more.

🚀 Reach: Text messaging has a 98% open rate, which means that when you send a message, there's a very high chance that it will be seen. This is much higher than other forms of communication like email, which can easily get lost in a crowded inbox.

In today's fast-paced business world, staying connected with customers is more important than ever. One powerful tool that businesses are using to reach customers is text messaging. Here are just a few reasons why: 🧵

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