Got upstairs thought about it all and knew I had to make an official complaint. Went back to ask for her name and she said I could email.
I just encountered the nastiest being at the @lufthansa desk, Birmingham Airport check-in desk. Well, I deserve it for booking via @united
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Sorry... She gave me the
@lufthansa postal address in Germany. As I was going, I decided to stop by the black older woman to let her know - 3 more replies
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Was a few kg over based on her insistence that my hand luggage AND laptop bag were to be less than 8kg Even
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Tried pleading my case and in rudest tone possible said "you're the first passenger so don't start my day like this" Had to get rid of stuff
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Rid of stuff means some random folks got a quarter of my STAR stash. Ah well!
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Other people came and checked in with the same lady and none were asked to weigh their hand luggage.
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It's "understandable" since none of them looked like me. (note this point for later)
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My carryon luggage was now overweight by 3 books and my chargers. She "suggested" I ask someone to come take it back home for me.
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I looked at her based on how ridiculous it was getting (I had earlier asked if I offended her and she said no). She began to shout..
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"don't look at me that way". An older black woman intervened and I was told I could carry my stuff. By and large, I was done.
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