Truly despise subscription services that make cancellation difficult. No one should try to trick customers into paying more than they want.
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Replying to @EvelynRusli
@EvelynRusli Name and Shame! The outrage train is a bit bored today :). But you should give them the feedback though. Publicly.1 reply 0 retweets 1 like -
Replying to @OoTheNigerian
@OoTheNigerian i doubt they are particularly unique though -- many e-commerce subscription companies make it notoriously difficult to quit1 reply 0 retweets 0 likes
Replying to @EvelynRusli
@EvelynRusli Yup. It is a "Dark Pattern" Have you seen this? http://darkpatterns.org/forced-continuity/ ….
They think it is normal if people do not complain
10:41 AM - 19 Mar 2015
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