Truly despise subscription services that make cancellation difficult. No one should try to trick customers into paying more than they want.
@EvelynRusli Name and Shame!
The outrage train is a bit bored today :).
But you should give them the feedback though. Publicly.
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@OoTheNigerian i doubt they are particularly unique though -- many e-commerce subscription companies make it notoriously difficult to quit -
@EvelynRusli Yup. It is a "Dark Pattern" Have you seen this? http://darkpatterns.org/forced-continuity/ …. They think it is normal if people do not complain
End of conversation
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