That's odd! Can you get in touch with our Creator Support team who can look into this further: https://goo.gl/BxLi8H ? Hope this gets resolved.
@TeamYouTube I can’t retract a copyright claim as it doesn’t show up in my YouTube video manager/studio.
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Is there any faster way of contact? The channel that has been copy striked said they are at risk of losing their channel.
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