Whenever a company is like, “We are committed to providing quality customer service to all of our customers” I’m like thank God I thought this was one of those new shit customer service joints
After your experience with @Citi yeah, I can imagine.
Then again @MoviePass @powrco @TeamYouTube are probably the worst I've encountered when I needed them most.
Customer service matters, without the people that make you money, you go under, especially when you let them down.