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@Ofcom

We keep an eye on the UK's telecoms, TV, radio and postal industries to make sure they're doing the best for all of us. Tweeting in Welsh:

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ofcom.org.uk
Inscrit en janvier 2009
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  1. Tweet épinglé
    6 janv.

    Support is available for families to help make sure that children can continue their education online – including free increases on some mobile data allowances, and the removal of data caps by all major broadband providers. Find out more in our guide:

    13 réponses 29 Retweets 21 j'aime
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  2. il y a 19 heures

    We have revoked China Global Television Network’s (CGTN) licence to broadcast in the UK, after our investigation concluded that the licence was wrongfully held by Star China Media Ltd. (SCML). Read here for more information:

    Ofcom spokesperson: “Our investigation showed that the licence for China Global Television Network is held by an entity which has no editorial control over its programmes. We are unable to approve the application to transfer the licence to China Global Television Network Corporation because it is ultimately controlled by the Chinese Communist Party, which is not permitted under UK broadcasting law. We’ve provided CGTN numerous opportunities to come into compliance, but it has not done so. We now consider it appropriate to withdraw the licence for CGTN to broadcast in the UK.” You can read our full decision on the Ofcom website.
    243 réponses 959 Retweets 1 791 j'aime
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  3. a retweeté
    3 févr.

    Four in ten people who decide against switching broadband are put off by having to contact more than one provider. Our new plans mean you would only have to talk to your new provider, making switching a faster, simpler experience:

    'One touch' for simpler switching process: first, contact the new provider to request services and provide details; then, you'll automatically get important switching information, such as early termination charges, from your current provider. You'll also get contract details from your new provider and consent to switch; Finally, your new services will begin on the agreed switch date and the old service will cease.
    8 réponses 5 Retweets 7 j'aime
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  4. 3 févr.

    We would never call you out of the blue about your internet or your bills. If you receive a call or voice message like this claiming to be from Ofcom, hang up and report it to , or to the Police on 101 if you're in Scotland.

    5 Retweets 3 j'aime
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  5. 3 févr.

    Looking forward to the awards in a few weeks! Follow the link below to book your place - and, of course, visit our virtual booth to learn all about engineering opportunities at Ofcom. 👇

    Our ceremony on 4 March will be virtual, but don’t worry, it will be just as inspiring and exciting as usual! 🙌 Mark your calendars and register here:
    2 j'aime
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  6. a retweeté
    3 févr.

    Switching broadband providers should be less 'hassle' says Ofcom

    18 réponses 12 Retweets 75 j'aime
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  7. 3 févr.

    Four in ten people who decide against switching broadband are put off by having to contact more than one provider. Our new plans mean you would only have to talk to your new provider, making switching a faster, simpler experience:

    'One touch' for simpler switching process: first, contact the new provider to request services and provide details; then, you'll automatically get important switching information, such as early termination charges, from your current provider. You'll also get contract details from your new provider and consent to switch; Finally, your new services will begin on the agreed switch date and the old service will cease.
    8 réponses 5 Retweets 7 j'aime
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  8. 3 févr.

    We want to make it simpler, faster, and more reliable for broadband customers to change provider. Today, we've announced plans for seamless switching through a new ‘one touch’ process. Find out more:

    Lindsey Fussell, Ofcom's Networks and Communications Group Director, said: "We know some customers can be put off by the hassle of having to deal with more than one provider when trying to switch. So, our proposals today aim to make the process as seamless as possible, for everyone."
    2 réponses 5 Retweets 9 j'aime
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  9. 2 févr.

    Data published today shows the volume of complaints made against phone, broadband and TV companies to Ofcom from July to September 2020. How did your provider do?

    3 réponses 7 Retweets 4 j'aime
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  10. a retweeté
    26 janv.

    Take care if you receive calls, emails or texts about the Covid-19 vaccine. Fraudsters are contacting people, claiming to be from the NHS in an attempt to gain personal or financial details. Read more about these scams and how to report them:

    Beware of this email with the title, 'This is a public health message from NHS'. Underneath, it claims you have been selected as part of the government's coronavirus vaccine rollout based on your family/medical history. And invites you to click on the links to 'accept' or 'reject' the invite. Scammers are using this to get financial information from victims. A tip: always check the sender's email address.
    Text message reads: 'NHS: We have identified that your are eligible to apply for your vaccine. For more information and to apply, follow here : (hyperlinked) uk-application-form.com. This is a scam, do not click on the link - report it to your provider by forwarding the message to 7726.
    A very convincing fake website, replicating the official NHS site. On the page it says you need to 'apply' for your vaccination - this is a sign that it the page is part of a scam. Another section lists that you will need a payment card to check for billing - this is another tell-tale sign of this scam as legitimate contact from the NHS would never ask you for this information.
    3 réponses 23 Retweets 17 j'aime
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  11. a retweeté
    29 janv.

    Scammers target Brits with fake text messages and calls claiming they must pay a fine for breaching rules

    7 réponses 21 Retweets 14 j'aime
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  12. 29 janv.

    Support is available for families to help make sure that children can continue their education online – including free increases on some mobile data allowances, and the removal of data caps by all major broadband providers.

    2 réponses 2 Retweets 1 j'aime
    Supprimer
  13. 29 janv.

    There are increasing concerns around the harms that false online content can cause to people and society. Our economists explore how we can assess the availability and potential impact of this false information, and what we can do to better understand it.

    Graphic styled as a tube map to illustrate the sources of online false information, including live streaming, videos, memes, images, podcasts, online TV news, blog posts, news stories and articles. Our analysis focuses on false information from the final three sources in this list.
    6 réponses 10 Retweets 17 j'aime
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  14. 29 janv.

    The radio spectrum powers the wireless services we use every day. We want to transform how we manage it – to free up more airwaves, and support people and organisations introducing new, innovative technologies. Tell us your views on how it should work:

    3 Retweets 7 j'aime
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  15. 28 janv.

    Does your broadband package meet your needs? Use this quick guide to: 🏡 Discover what's available in your area 💻 Find out what broadband speed you need ❓ Know what to check with our handy list of questions to ask your provider

    4 réponses 3 Retweets 4 j'aime
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  16. 28 janv.

    “The case for trusted and rigorous news journalism has never been clearer.” We watched this month's events unfold in US media and social media with interest. Today, in , Kevin Bakhurst reflects on the value of plurality in the UK news landscape:

    Kevin Bakhurst, Group Director for Broadcasting and Online Content, said: "Freedom of expression is vital to our democracy. This informs every decision we take on content and is one of the key responsibilities given to us by Parliament."
    4 réponses 7 Retweets 10 j'aime
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  17. 27 janv.

    Need help navigating news and information around the coronavirus? Try these resources from our Network - including , , , and a support section for parents and children. 👇

    2 réponses 2 j'aime
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  18. 27 janv.

    Do you struggle to get a good mobile signal indoors? Find a fix with our practical guide, including simple instructions for wifi calling and advice on using signal boosters at home:

    How to set up wifi calling #StayConnected
    Watch this short practical guide to turn on wifi calling, which allows you to make calls from your smartphone using an internet connection.
    2 Retweets 3 j'aime
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  19. 26 janv.

    Take care if you receive calls, emails or texts about the Covid-19 vaccine. Fraudsters are contacting people, claiming to be from the NHS in an attempt to gain personal or financial details. Read more about these scams and how to report them:

    Beware of this email with the title, 'This is a public health message from NHS'. Underneath, it claims you have been selected as part of the government's coronavirus vaccine rollout based on your family/medical history. And invites you to click on the links to 'accept' or 'reject' the invite. Scammers are using this to get financial information from victims. A tip: always check the sender's email address.
    Text message reads: 'NHS: We have identified that your are eligible to apply for your vaccine. For more information and to apply, follow here : (hyperlinked) uk-application-form.com. This is a scam, do not click on the link - report it to your provider by forwarding the message to 7726.
    A very convincing fake website, replicating the official NHS site. On the page it says you need to 'apply' for your vaccination - this is a sign that it the page is part of a scam. Another section lists that you will need a payment card to check for billing - this is another tell-tale sign of this scam as legitimate contact from the NHS would never ask you for this information.
    3 réponses 23 Retweets 17 j'aime
    Supprimer
  20. 26 janv.

    How could emerging technologies transform the way we live, communicate, and entertain ourselves in the future? ▶️ Watch for predictions from leading experts who contributed to our new study, including , , , and .

    Technology Futures | Spotlight on technologies shaping communications
    Technology experts from around the world share what they think will be the next game-changing technologies shaping the future of communications.
    3 Retweets 8 j'aime
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  21. 26 janv.

    If you have a smart speaker, what do you use it for most? These uses came top in our survey: 🎶 63% listen to live radio or music streaming services 🌦️ 49% get the weather forecast ❓ 42% ask it questions 📰 33% get news updates ⏰ 30% set alarms or reminders

    View of the top of an Amazon Echo speaker, with the blue light travelling around the outer circle. Text reads 'Smart speakers: Amazon Echo is the most popular device; and 25% of homes have a smart speaker.'
    1 réponse 1 Retweet 5 j'aime
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