@TeamYouTube I've noticed that creators I am subscribed to with notifications turned on, when they do a premiere, I do not get the notification. I am worried about doing my own premiere for this reason. The notification should send out for the video, but it doesnt.
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Replying to @Potatoster @thepotatoster
We'd like to know more. Is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
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Replying to @TeamYouTube
This is happening with mobile notifications and desktop. It is only happening with Premieres. I am not getting the notification when a Premiere starts, or when the video is uploaded. Is this on purpose or a feature? Thanks.
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Replying to @Potatoster @thepotatoster
Hmm, double check your bell settings for the channel and make sure you've opted-in to receive all notifications and not just "occasional". After that, make sure your app and device settings are turned on: https://goo.gl/UCRcbp . Let us know if things still aren't working.
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Replying to @TeamYouTube
On the channels in question, I have opted in for all notifications. My device and app settings are turned on, as I am getting notifications for other videos *but just not Premieres*. I think others are having this issue too and it may be an issue with how Premiere notifs send out
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I had this problem too
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