We're here to help. Have you tried uploading the video from a different device? Also, our Help Center resource on troubleshoot audio or video issues may help you with this situation: https://goo.gl/EUopkF . Let us know!
@TeamYouTube I’ve uploaded a video to YouTube from my phone but when I play it, it has no sound. I’ve tried a different video and sound is fine. Is it something to do with file size? (50MB) thanks
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