Have you taken a look at our Help Center resource for info on how to change the custom URL and the eligibility criteria: https://goo.gl/cynvPm ? Hope this helps.
@TeamYouTube how would I change my channel URL from the old channel name to my current channel name?
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Yes, I’m eligible but the channel is registered under the old name as the URL, I have since changed the name / brand and I am unable to alter the URL to reflect, missing out on traffic to my channel
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