We'd like to help. Have you tried changing your channel details? if you haven't, here's how you can do it: https://goo.gl/naLFMa . Keep us posted.
keep asking till they answar. I have something wierd happen to my channel...and as long as its going on, and its not being fixes....I'll keep sending reports. I have sent them so many dms with scr shots. Just keep pushing.
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okie i'll
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i would allso google it, and see if somebody has made a video about this. Thats what I do when I'm stuck. Hope it works out. Merry Christmas :)
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