We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know!
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Replying to @TeamYouTube @ItsRedFusion
i never get any notifications even when i press the bell icon https://www.youtube.com/channel/UCD6XjQaUcyvhwxzmvkaxOLQ/videos …
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Replying to @NickyPrick
Is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
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Replying to @TeamYouTube
it is happening with all of the above also only with video notifications
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Replying to @NickyPrick
Thanks for the info. Could you check if you've opted-in to receive all notifications? You may be on the default setting, which is to receive notifications occasionally. Here's a guide to help check that plus your app and device level settings: https://goo.gl/giVA8o
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