LOL! It's YouTube :P do you really expect them to know anything that relates to what they do :P They should hire you or Roberto or Derral seems you guys are always cleaning up the mess their lack of knowledge and communication leaves behind,
-
-
-
I think it’s most important because people make decisions that can impact their channels based on the knowledge of support staff. I imagine staffing is a challenge but the role they play can be the difference between a channel having problems or not.
- 2 more replies
New conversation -
-
-
This mirrors my experience with Creator Support via email. The first 2 emails are always correcting misunderstandings about what my problem is (and assuring them that I have already exhausted related help pages so no, those aren't sufficient to address my issue)
-
Most of the time they have been ok for me but this issue has really made me second guess the reliability of chat support for now.
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.