@msuster @nytimes Seconding @em_keller_logan: @NickKristof gets it b/c he sees social media as a conversation. Old media types see it as 1/
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@NickKristof@DanJohnsoninc@msuster@nytimes Agreed! Would love to hear how you manage the trolls vs. productive conversations.Thanks. Twitter will use this to make your timeline better. UndoUndo
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