It should never become an industry standard. Shame on United!
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And w/the 1-party oligarchy in DC, reversal of a "C-suite first, consumer last" trend in gov oversight is unlikely.
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Let's add these corporate/political "apologies" - hollow, scripted bows to influential groups to avoid loss of $
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Strange. I fly United sometimes and in my experience they always pre-board families with small children.
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