Worth noting that Muñoz has a freight railroad and other operations-related background, not customer experience. Not in his DNA.
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But, this country is stupid, and rung by horrible f--king thieves, morons and monsters. What can you expect.
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...cattle prod... take your pick of re-accommodation tool.
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knife's edge, nightstick, sap, blackjack, baton, billy club, billystick, truncheon, brass knuckles, improvised armrest, rolled magazine...
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