Happy Holidays from our family to yours! ... facebook.com/NeoNovaNNS/vid
NeoNova
@NeoNova_NNS
NeoNova is a company that empowers hundreds of rural broadband providers with 21st century cloud-based technologies.
NeoNova’s Tweets
NeoNova works all year to support local communities through our #NeoNovaCares program ... neonova.net/community/ ... Take a minute this #GivingTuesday to look back at all the great efforts, and let us know how we might be able to help you in 2020.
Don’t Hold Back Your Gratitude ... neonova.net/resources/dont ... Jeff Kennon, Director of Customer Care at NeoNova, discusses how to be #thankful for, and show thanks, this #holiday season. #ThoughtLeadership
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Check it out! ... neonova.net/resources/podc ... Podcast: Boost Business with Diversified Services, with NeoNova’s Jason Champion #thoughtleadership #tech #business
Telehealth services for rural veterans is a critical need. Learn more about how that happens in a Virtual Living Room cc: #VeteransDay #telehealth #BetterWithBroadband
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P@s$w0rds_d0n't_hav3_2_b_th!s_Complic@teD! Seriously, who can remember that? Make your password a passphrase. Keep it fun and friendly, just like this! #BeCyberSmart #CyberAware
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"From Crops to Co-ops" ... muninetworks.org/content/animat ... New animated video series explores rural connectivity #broadband #digitaldivide #ruralamerica
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By implementing a number of #CXone solutions, . now has a true #omnichannel environment, giving customers a choice of phone, email and chat channels. Agent engagement has improved, too okt.to/yLBqiU
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Any device that connects to the internet is vulnerable to various risks. The best defense is to keep device security software, web browser and operating systems up to date. #BeCyberSmart by turning on auto-updates. #CyberAware
More great #CustomerServiceWeek pics this week from Huntsville. Thank you, team! We hope you had an awesome week. #CustomerServiceWeek2019
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After choosing NICE inContact from over 300 software vendors, the move to the #CXone cloud #contactcenter platform provided the flexibility and stability . needed. It has had a positive impact across #callcenter operations, #NeoNovaCares okt.to/juKf4J
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Taking care of the people who take care of our customers - just another wing-tastic day at NeoNova! #CustomerServiceWeek2019 #CustomerServiceWeek
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180 + agents working in 3 contact center & remote locations provide support /technical help—upwards of 75,000 phone, email & chat interactions annually— for rural customers of its regional internet service provider clients. See how we help okt.to/YAmW6S
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Cybercriminals cast wide nets with #phishing tactics, hoping to drag in victims. They may offer a financial reward, threaten you if you don’t engage, or claim that someone is in need of help. #BeCyberSmart #CyberAware
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Use Password Genie from SecurityCoverage to easily generate strong passwords and store it securely for you to access at any time.
#password #cybersecurity
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Kicking off #cybersecurityawarenessmonth today here at NeoNova. Cyber threats are constantly growing and changing ... neonova.net/solutions/cybe ... Connect with us and learn more about our suite of services to help maintain due diligence and minimize your risk. #CyberSecurity
U.S. cable and fixed telecom bundle rates up to 45% higher than advertised ... globaldata.com/us-cable-and-f ... How can Service Providers sweep up these disgruntled customers? #telecom #bundles #technology
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What’s on your mind? NTCA CEO takes your questions during her #ntcafc session at 1:30 p.m., Grand Ballroom 2.
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Day 2 of #ntcafc, Rural broadband providers are learning valuable steps to protect their networks and data.
Dive deeper into #cybersecurity for rural #broadband providers at the upcoming NTCA 2019 Cybersecurity Summit this October NTCA.org/cybersummit
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Josh Folkerts providing invaluable training on protecting our networks and our customer’s networks. So thankful he is part of the Premier team!! @NTCAconnect #ntcafc #lookingahead #cybersecurity
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Tim Owens with Cronin talks about diversifying product offerings to grow revenue and expand into new markets at #NTCAFC.
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Foundation for Rural Service (FRS) Backyard BBQ ... some great food, great music, and great company! #NTCAFC
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A fun #NCTAFC panel helps leaders in rural providers gain insight into how younger folks think and what they value. Important since younger adults such as millennials will outnumber baby boomers as soon as next year. #GenZJeopardy
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#thanks from @SecretarySonny to for her recent testimony on improving the mapping process #mappingmatters #ntcafc
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Couldn't make it to #ntcafc this year? You're in luck, special guest speaker @SecretarySonny, will be a streamed live today at 8:45am MT. Tune in live at ntca.org/live.
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Great roundtable discussions this afternoon prepping us to roll into the next day of full sessions. #ntcafc
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Way to go, Chick!
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Congrats to @chick_kennedy @NeoNova_NNS, winner of the WTA Associate Member Award! Thanks for all you do for the industry!
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What Are the Economic Effects of Municipal Broadband? ... papers.ssrn.com/sol3/papers.cfm New research paper provided by the Technology Policy Institute. #broadband #munibroadband #tech
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What does it mean to be truly protected from cyber threats? What are the costs involved in recuperating after data is compromised? ... resources.securitycoverage.com/DefendingRural Our latest #whitepaper offers details and recommendations for effective #cybersecurity for rural service providers.
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