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19h

Our crews in Massachusetts have been working around the clock to restore service to each customer who is without power. The strong winds have caused extensive damage, including downed trees, wires and poles. Keep away from downed wires and report them immediately to us or 911.

Carbon monoxide is a highly poisonous gas that is colorless, odorless, tasteless and virtually impossible to detect. If you suspect carbon monoxide is present in your home, go outside immediately and call 911. Do not return to your home until the carbon monoxide source is found.

12h

For real-time power outage information, online outage reporting, and in-depth storm safety information, visit Outage Central: ngrid.com/3HZ1TJJ

14h

Massachusetts Update: Our crews are working to restore power as quickly and as safely as they can. Keep away from downed power lines and anything they may be in contact with. If you come across downed power lines (like these pictured in Belchertown today) call us or 911.

18h

MA Update: We understand how important it is to restore service as quickly as we can through these bitter-cold temperatures. Crews from Canada & out of state have joined our efforts. We hope to have nearly everyone in MA restored by late afternoon with many restored before then.

City of New York

@nycgov

22h

Some of the coldest air of the season has settled in across New York City. If you're headed out, remember to layer up. Keep your fingers, earlobes and nose covered up. And don't forget to check on elderly relatives and neighbors.

A graphic showing how to dress in extremely cold weather with an illustration of a person and a dog. It says the person should wear a warm hat, face mask, scarf, 3 or more layers, gloves, 1-2 years, warm boots, thermal socks and then 1-2 layers and little boots on the dog.

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19h

Massachusetts Update: As of 11 am, we’ve seen almost 60,000 customers affected by outages and have restored service to more than 58,000 customers in MA. To register for outage alerts text REG to 64743. Once registered, text OUT to report an outage or STAT to check the status.

20h

Cold and frigid temperatures can affect the way gas travels making it seem like an odor is in one area when it’s in another. If you smell an odor of rotten eggs leave your home or building immediately. Take everyone with you, including pets.

Feb 4

When temperatures drop, it’s important to be aware of safety precautions. Check out these tips on how you and your family can stay warm: ngrid.com/3JHfR42

Feb 4

Keep working flashlights and an extra supply of batteries in your home and be sure to keep all electronic devices charged during these bitter temperatures.

Feb 4

Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to us at 1-800-867-5222 in upstate NY, 1-800-465-1212 in MA or your local emergency response organization.

Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling us at 1-800-642-4272. In a medical emergency, always dial 911.

Governor Kathy Hochul

@GovKathyHochul

Our state is facing dangerously cold temperatures & extreme wind chills today & tomorrow. We are coordinating with local officials to ensure they have what they need to keep New Yorkers safe. Please limit time outdoors, wear layers, & use caution with alternative heat sources.

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Be aware of cold weather safety precautions, including knowing the signs of hypothermia, to help keep you and your family warm and safe.

Mark Poloncarz

@markpoloncarz

Extremely cold temperatures are entering the region now. By the time the sun breaks through tomorrow morning it will be in the single digits. Please dress appropriately and don't go out for extended periods in order to avoid frostbite or hypothermia. buffalonews.com/news/local/eri

We have resources in place to meet customers’ energy needs during this arctic blast. If a power outage occurs, customers can notify us online at ngrid.com/3JDDtX7 to expedite restoration. If that is not an option, call 1-800-867-5222.

Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to us at 1-800-465-1212 in MA, 1-800-867-5222 in upstate NY or your local emergency response organization.

As temps drop across our region, remember: 🚫 NEVER use a gas range for heating or burn coal/charcoal in an enclosed space. 🚫 NEVER run a vehicle in the garage-even with the door open. CO can seep into your home. 🚫 NEVER operate a generator indoors. #ColdWeatherTips

We've extended evening, overnight & weekend work shifts in preparation for a forecast that calls for bitter-cold temps, including sub-zero wind chills, across upstate NY through Sunday. Be sure to check on elderly family members, neighbors & others who may need assistance.

United Way of Buffalo & Erie County

@UWBEC

It's expected to be extremely cold today and tomorrow, the city has opened several warming centers if you need a warm place to go. twitter.com/BFLO_CC/status

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NWS Boston

@NWSBoston

[Historic Arctic Outbreak Feb 13-14 2016] The dangerously cold airmass that will invade the region Fri into early Sat will be the coldest temps seen in #SNE since Feb 13-14 2016. Worcester dropped to -16 & Boston fell to -9; which were the coldest temps at both sites since 1957!

Erie County, NY

@ErieCountyNY

⚠️ TODAY at noon, County Executive Poloncarz will host a Winter Weather Preparation Press Conference to discuss the dangerously cold wind chills expected to hit our region tonight through Saturday. Watch the livestream on our Youtube channel: youtube.com/ErieCountyNY

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Mark Poloncarz

@markpoloncarz

A Wind Chill Advisory has been issued by

@NWSBUFFALO

for all of WNY through Saturday. Later tonight expect a short burst of heavy snow and then rapidly decreasing temperature when an Arctic front passes through. Temps and wind chills will be very cold tomorrow.

We're prepared for the bitter-cold temperatures forecasted for through the weekend & want to ensure you're prepared too. Be sure to minimize outside activities, particularly for the elderly and very young & limit your pet’s exposure to the cold. For tips: ngrid.com/3HRXl7J

Feb 1

As we celebrate #BlackHistoryMonth, here are a few ways you can be involved: 🤲 Support Black businesses 💵 Donate to Black charities/organizations 📕 Read up on Black History

NWS Boston

@NWSBoston

Jan 30

With arctic air invading the region Friday & Saturday, now is a good time to prepare, so here are some #extreme cold safety tips. Also, get your vehicle battery checked. #Arctic #coldwave #MAwx #RIwx #CTwx

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Jan 30

We're committed to helping you stay safe and warm this winter with our Winter Savings Customer Initiative. For more information, visit here: ngrid.com/heretohelp ❄️

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AGA

@aga_naturalgas

Nov 17, 2022

#Natgas utilities prepare for the winter heating season by supporting their customers. Hear how utilities like @SouthernCoGas, @nationalgridus, @ONEGasInc, @CenterPoint, @ConsumersEnergy, and @NiSourceInc assist families so they can provide fuel when they need it most.

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Jan 27

Small businesses are stressed this winter as costs of everything – including energy – have increased. So we're providing

and

with $1 million in grants to help businesses with energy bills. Read more: ngrid.com/40chkoH

Jan 27

💡 We’re excited to shine the spotlight on Ronald McDonald House Charities of Central New York. They partnered with us on an energy saving lighting project that has helped them achieve their financial & sustainability goals: ngrid.com/spotlight

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Today

, submitted their proposal to

@nyserda

for the Offshore Wind Solicitation. This includes over $3B in benefits, 4,600+ jobs, and powers 500,000 homes in NY, as well as a $10M childcare program for parents working in offshore wind: ngrid.com/3WG12Sa

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Jan 26

Remember - always take caution when clearing snow and ice, stay at least 10 feet away from overhead power lines at all times, never pile cleared snow around vents, and when using generators, ensure they are operated outdoors to prevent the build up of carbon monoxide.

Jan 26

Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.

Jan 26

For real-time power outage and safety information during a storm, visit Outage Central. ngrid.com/3PgNJUW

Massachusetts customers - we have secured more than 300 field-based crews in preparation for the 2nd winter storm to impact the region starting Wednesday evening through Thursday morning. The storm is expected to bring a wintry mix of snow & heavy rain, along with strong winds.

Jan 25

Enroll in outage text alerts for updates on outages by texting REG to 64743. Once registered, to report an outage, text OUT. To check the status of your outage, text STAT.

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Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling us at 1-800-642-4272 in upstate NY and 1-800-322-3223 in MA. In a medical emergency, always dial 911.

Jan 24

We're prepared for the weather forecast that calls for another round of snow, ice and rain across the greater Capital Region of upstate NY tomorrow & Thursday. Be sure to keep your mobile devices charged so that you can stay connected. Visit ngrid.com/stormsafety for more tips.

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