Never flying @united again. I'm disgusted with the condescending and patronizing attitude of their employees and the awful customer service.
Flown mostly United over the last few years. They fuck up a lot but their twitter support is 10/10. Everything else is lacking
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Yeah I definitely appreciate that they took the time to respond to the tweet! I just couldn't believe what happened today
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I've had late/overbooked/etc flights and in PM they reassure/find solutions/get better seats, next possible flight...
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