Someone needa a pat on the back
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Yeah, the employee I tore into lol
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As someone working in that industry all their life, just honestly apologize and 9.8/10 times that'll make us happier than you may think.
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What company?
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Welcome to my everyday work life
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I can get frustrated but I have yet to rip into a service rep. It isn’t their silly policy.
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As a former CS rep, a genuine apology really goes a long way. Most of the time, we know it's a dumb policy and get your frustration.
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Nah I'm pretty good about ripping about the company and chatting with the rep about how much their days must suck
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