@NYCTSubway I just lost $5 on an AirTrain fare because your turnstiles are garbage. How do I get my money back?
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Replying to @2AvSagas
@2AvSagas@NYCTSubway R was diverted 2 F. Took R to 63 St & walked to 59 St for free xfer w Metrocard. Fare was charged. MTA denied.1 reply 0 retweets 0 likes -
Replying to @abekohen
@abekohen Regrets. You may file a claim online via eFIX at the following link: https://efixmetrocard.mtanyct.info/ or call 511. ^BD1 reply 0 retweets 1 like -
Replying to @NYCTSubway
@NYCTSubway I filed a claimed, called 511. Extremely unhelpful, despite describing problem in full. Got the denial letter a few weeks l8r.1 reply 0 retweets 0 likes -
Replying to @NYCTSubway
@NYCTSubway I DM'd the CSR#. When can I expect a response?1 reply 0 retweets 0 likes
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