@NYCTSubway I just lost $5 on an AirTrain fare because your turnstiles are garbage. How do I get my money back?
@abekohen Could you please DM us the CSR # of your claim so we can look into it? ^BD
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@NYCTSubway I DM'd the CSR#. When can I expect a response? -
@abekohen Good afternoon. We have received the info and have passed it along to claims supervision. We hope to follow-up via DM shortly. ^BD
End of conversation
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