.@nyctsubway I waited 18 mins for an R during rush hour w/no reported delays. I regularly wait 10+ mins during rush hour (1/2)
@catherinelfinn Good evening, what is your location so we can investigate?
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@NYCTSubway I waited at DeKalb in Brooklyn starting at 6:30, train didn't arrive until nearly 6:50 -
@catherinelfinn We regret the inconvenience, there were residual delays from earlier signal problems at Queensboro Plz. -
@NYCTSubway you tweeted 3 hrs ago that there were delays on the N/Q & made no mention of R. your communication to your riders is horrendous -
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@NYCTSubway so do you not respond to more serious criticism about your lack of communication?
End of conversation
New conversation -
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@NYCTSubway how can your riders make informed decisions when your communication is unclear or wrongThanks. Twitter will use this to make your timeline better. UndoUndo
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