@NYCTSubway @MTA I had to read your tweet as loud as possible to let all the customers know bc there's no agent & no announcements!!
@Margotjg We regret any inconvenience you experienced during this service disruption. Can you please tell us where you were waiting? ^BD
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@NYCTSubway southbound 1 train at 18th st. I waited 25 mins without any real information. I also paid for a stranger to do a good deed. -
@Margotjg Thanks for the additional info. Please know that your full report will be forwarded to supervision for review. Ref # 1002586. ^BD -
@NYCTSubway I wouldn't mind discussing this at the Stone St office. Would you recommend I talk to someone there? -
@Margotjg We recommend calling 511 to provide more information, or e-mailing us at the following link: http://mta-nyc.custhelp.com/app/ask ^BD -
@NYCTSubway I did respond to this and got a response that was generic & not even about the correct train line.#pathetic
End of conversation
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