@NYCTSubway would u care to make an announcement about the M train that seems to be MIA in rush hour? 30 min and counting
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@NYCTSubway no announcements or online updates?? People are furious w the .@MTA esp bec of how u treat your customers -
@talyat Once we received the report announcements were made, the website was updated and messages were sent. -
@NYCTSubway not true -
@talyat Good morning. Could you please let us know where you were waiting for the M train so we can look into your concerns? ^BD -
@NYCTSubway good morning - Rockefeller Center from about 645p to 715p if not longer. 3rd time in a week. Counted 9 F trains while waiting. -
@talyat Thank you, and again, regrets for any inconvenience. We will forward your report to supervision for review. Reference # 995677. ^BD
End of conversation
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