Waited more than 30 minutes for downtown Q train at union sq. No announcement. #poorcommunication @NYCTSubway #latertweet #lastnight
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@NYCTSubway it was 7:32 through just after 8pm. Union Sq Q. Not complaining about delays, just about poor communication, esp at a hub. -
@jenbo1 Thank you for the additional info. We will forward your report to supervision for review. Reference # 976913. ^BD -
@NYCTSubway thank you so much! Nice to be heard :) -
@jenbo1 You're very welcome! We take the concerns of our customers seriously and appreciate you taking the time to contact us. ^BD
End of conversation
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